- +264 81 372 6807
- info@lightlinen.com.na
- 31 Andimba Toivo Ya Toivo, Southern Industrial
Everything you need to know about how we operate. Find our Terms and Conditions, Privacy Policy, and Return Policy all in one place.
Registration: CC/2026/01899
Effective Date: 1 June 2026
1. Delivery Overview
Orders are dispatched once payment is confirmed.
2. Courier
Delivery is handled nationwide by South Western Express.
3. Shipping Costs
Shipping is calculated at checkout based on delivery location.
4. Timeframes
Estimated delivery is 1–7 business days depending on location.|
5. Risk
Risk transfers to the customer upon delivery to the specified address.
6. Delays
We are not responsible for delays outside our control.
7. Contact
info@lightlinen.com.na
Registration: CC/2026/01899
Effective Date: 1 June 2026
1. Returns Policy
Returns are accepted within 7 days of delivery.
2. Conditions
Items must be unused, undamaged, and in original packaging.
3. Refunds
Refunds are processed after inspection and approval of returned goods.
4. Exclusions
Used or damaged items will not qualify for return.
5. Contact
info@lightlinen.com.na
Registration: CC/2026/01899
Effective Date: 1 June 2026
1. Introduction
Light & Linen Homeware CC respects your privacy and is committed to protecting your personal
information in accordance with applicable laws and best practices.
2. Personal Information
We collect personal information such as your name, contact details, delivery address, and technical data
when you interact with our website.
3. Use of Information
Your information is used to process orders, facilitate delivery, communicate with you, prevent fraud, and
improve our services.
4. Payment Security
All payments are processed securely via Adumo (Bank Windhoek). Light & Linen does not store any card
or payment details.
5. Data Protection
We implement appropriate technical and organisational security measures to safeguard your information
against unauthorised access or loss.
6. Sharing of Information
Information is shared only with trusted service providers such as payment processors and courier partners
where necessary.
7. User Rights
You may request access, correction, or deletion of your personal information at any time.
8. Cookies
Cookies are used to enhance functionality and improve your browsing experience.
9. Governing Law
This policy is governed by the laws of Namibia.
10. Contact
info@lightlinen.com.na | www.lightlinen.com.na
Registration: CC/2026/01899
Effective Date: 1 June 2026
1. Introduction
Light & Linen Homeware CC respects your privacy and is committed to protecting your personal
information in accordance with applicable laws and best practices.
2. Personal Information
We collect personal information such as your name, contact details, delivery address, and technical data
when you interact with our website.
3. Use of Information
Your information is used to process orders, facilitate delivery, communicate with you, prevent fraud, and
improve our services.
4. Payment Security
All payments are processed securely via Adumo (Bank Windhoek). Light & Linen does not store any card
or payment details.
5. Data Protection
We implement appropriate technical and organisational security measures to safeguard your information
against unauthorised access or loss.
6. Sharing of Information
Information is shared only with trusted service providers such as payment processors and courier partners
where necessary.
7. User Rights
You may request access, correction, or deletion of your personal information at any time.
8. Cookies
Cookies are used to enhance functionality and improve your browsing experience.
9. Governing Law
This policy is governed by the laws of Namibia.
10. Contact
info@lightlinen.com.na | www.lightlinen.com.na
